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400, 800 telephone service

Value-added fixed-line busin£$'ess refers to the use of telec∑ "÷ommunications and in βformation services provided b₹↕δy public network infrastructure. At pr"↓₹esent, fixed-line value-added sπ±←₩ervices are mainly provided to us♦<₹ers through intelligent ne↔↕∏•tworks, voice platforms,≈★ and SMS platforms. Value-added s±±•λervices include: sma✔★€rt services, voice services, and ≠↔✘™fixed-line short messages. The sπ£  ervice provision capabilit∞βy is mainly based onδ​ the capabilities of the existing netw÷✘ork and the user terminal. It mainly p&±←rovides flexible billing capabil™®ities, the ability t☆•<o control the call process, and th∏×e ability to provide information.×ε©

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According to different functions>  that can be achieved,₩≥÷ fixed-line value-added service≤™ 's are mainly divided in®'to 800 hotline numbers, 40↑≥♦0 hotline numbers and 95 call↔÷÷☆ numbers.

  • 800 hotline

    The 800 hotline number seπ≤∑&rvice is also called↑®× the called centralized paid se ☆rvice or toll-free service.≤₽€ It is a service number that an eσ♦≥"nterprise provides to contact custo♦♠'mers and promote its corporate∏  image. When a user handles ∑→®800 services, the 800 ↔₹•number is assigned by the communication​ε‌©s operator. When the caller When the u®÷≠ser dials the 800 number, he can conn♥≤ ←ect to the phone designated b<★±↕y the called user at the time of applic♣σ★ation, and the calling use'™r is exempted from the commun∏¥≥↑ication fee, while the called use™>>®r pays centrally. That is: the use∏∏©r who handles the "800" ser§♣¥vice is responsible for p<‌‍aying the telephone fee fo> r entering the user's "800&q£₽&uot; number. Since the acce↕♣ss number for this service is "★✔₹∑;800", it is simply£ π₽ referred to as "800". A¶®∞"t the same time, the servi¥¥ce is free for the calling userφ¶, so it is also called "free ¶∏ phone service".

  • 400 Phone

    The 400 call is a call-to-call©±₹ allocation service, t"£♥hat is, the caller bλ¶ears the local call access f$×ee, and the callee bears a×←±$ll the incoming call answering charg φes. At present, it has been widely usλ>✔ ed in multi-industry pr"↔¶e-sale and after-sales service consult•♦₹≤ing. 400 telephones are divided into&‍ 4006 (China Unicom), 4™Ω©γ007 (China Mobile's original Tietoλ→¥☆ng), 4008 (China Telecom), 4001 ←•(China Mobile's ∑♥Ωnew number section), 4‍₽♦000 (China Unicom's n"π♥ew number section), 4009 (China Telecom∞α's new number section) . The 400 •λ÷phone is a nationwide vi‍"π♦rtual telephone switchbo₩ ≈≠ard designed for enterprises ±<and institutions with unש÷$ified numbers. All calls to the 400 s↑₹β"witchboard number are transfe≤σ∑©rred to a pre-set fixed line, mobiΩ∏le phone or call center dedicδ‍ ated line. The 400 telephone exchang≈≠e is only responsible f↔↕or handling incoming calls and canno↕♦☆σt be dialed out. The call ±‍•charge is shared between the ↕↕★₩enterprise and the users w¶→ho make 400 calls, and the ¥ caller only pays the l↕§ocal city call charge. The 400 hotline☆σ♦ embodies the enterprise's se✘©rvice awareness and is a symbol of c∞•>redibility and strengtλ≤¶h.

  • 95 phone

    The 95 phone refers t✘≈"×o the phone number starting with πσπ95. Enterprises that can provide≤β 95 number applications α♦←must have a call cen≤✘ter license. The call center num€★εber is divided into two typΩ'∞es: national and local. The call cen>$☆​ter of the entire network is‍♥∑ the number starting with 95. The numb≤₽€™er in the ground network call cente&∑r is 96. The 95 phone number is a s&✘pecial number directly managed aλ∑nd approved by the Ministry ♠≥of Industry and Information Techno& ¥λlogy, and is not a special number ≠<managed by the local telecommu↔∑nications operator. Previously it wa×​λs mainly a special number for spec♦'ial units such as banks and₽$ insurance. The 95 pho♥✔δne is the same as the 400 phone,¶σ₩ and the call center c<₽σ©an be used. The single function in↕ >‌ the "Technology Col§±lection" for merchaγ→↑nts to achieve national÷∏∑≈ or local unified numbe↕​₩♦r access, and realize≈ε IVR automatic voice serv★¥ice, intelligent traffic distri ‍Ωbution, voice mail and pubβ$₩☆lic agent services, quickly ε♣build a 24-hour customer service cenφ​∏ter, and create a corporate ser♦♣vice brand , Comprehensively enh λance the service image. In additi♠ φon to these functions of πγ400 and 800, it is more ↓±≠ powerful than 800 and 40♥ε$0, and it is also the only  ×♦national unified telephone∏£ → that can be dialed out. The 9"'5 national unified number is a s↕∏♣carce resource. The common number ®£can be repeated in ev♠™ery region, and the national u←↔≥✘nified number has no area co×≈de and is unique in the ≠÷×country. It has no restrictio ©∏ns on the use of urban areaφ↓₩πs. Once the application is succ≥Ωessful, the enterprise will₹↓"↓ be a lifetime number.